Client Executive, FINEX

Vietnam. Hoàn Ki?m, Hanoi, Vietnam

Client Executive, FINEX

  • 202602357
  • Hoàn Ki?m, Hanoi, Vietnam
  • Vietnam
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Description

This?position?will?be?responsible?for?delivering?of?high?quality?client?services?to?an?assigned?client?portfolio, within FINEX lines, and promoting new sales to achieve the sales (new & renewal) targets

Responsibilities:

  • Manage specific tasks supporting client service delivery and administration throughout the insurance issuance?and renewal cycle as?per?instructions?and guidance of?Finex?AM and?higher manager

  • Provide?the?highest?level?of?customer?service?to?existing?and?new?clients?as?assigned?and?guided by senior Finex staff

  • Be responsible for day-to-day client interaction, follow up to support the client relationship and ensure a smooth client journey during and beyond the insurance placement cycle, including but not limit to obtaining of quotations; explaining insurance terms/conditions; making quotations comparison and giving recommendation to clients when and where appropriate

  • Understand client needs and tailor solutions to meet their requirements

  • Maintain relationships with existing clients to ensure repeat business and referrals.

  • Develop database of prospects through cold calling, networking, and market research. Develop database of prospects

  • Proactively reach out to prospects and present financial line products/services effectively

  • Collaborate with internal teams to ensure smooth onboarding and service delivery.

  • Achieve and exceed yearly sales targets and retention rate of the existing portfolio

  • Maintain accurate records of sales activities and client interactions in CRM systems.

  • Follow up with the clients for premium collection

  • Ensure?all?WTW?Group?policy?requirements?(legal,?regulatory?&?compliance)?are?met

  • Other?tasks?assigned?by?the?Company

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Qualifications

Requirements:

  • University degree (Preferable on banking, insurance or laws)

  • Computer Literate, MS-Word, Excel, Power Point.

  • 3- 5 years of working experience, preferable banking/Finance or legal experience

  • Ability to self-study and strong analysis skill

  • Proactive, long-term commitment

  • Client-oriented, innovative and critical sense

  • Good communication and problem-solving skills

  • Excellent presentation and negotiation skills

  • Be able to work under high pressure

  • Fluent in English & Vietnamese


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Willis Towers Watson is an equal opportunity employer

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